I felt i would leave a positive review of this practice to counteract some of the negative feedback.I have attended this surgery for many years and have only had excellent service by all the staff.You could not get a more friendly and professional Dentist as Gov whom i currently see.Emily who i recently spoke to on the phone to make an appointment was very friendly and efficient.
I mean I've been going to this dentist for a while. The staff have always been kinda iffy, especially the last time I called to book an appointment on the phone. The lady was very rude and not polite at all. And if you are going to use a booking system online, there should be people keeping an eye on the database to remove any appointments that can't be booked. Have booked a couple of appointments online and have been told they're cancelled. What is the point of having an online booking system then?
As it's a dentist the staff should be polite, kind and caring? Do they not realise that some people are nervous even before their appointment?
If I had a choice I would not particularly choose this Practise to go to. However, most of the receptionists are nice in person, if you go to the right one.
Excellent dental practise. Lovely, friendly staff and exceptionally patient and helpful dentist. I would highly recommend.
I just looked up the details online for this practice and came across the reviews. I cannot believe the negative reviews on here, I have never had anything but help and good manners from the reception staff and my dentist and nurse are the best I ever had in my life and I have been to a few. I cannot reccomend my dentist highly enough.
Great dental company. The dentist I see is just fab and the receptionists are lovely.Read More
been with this dentist for 6 years had a lovely dentist really got me over my fear, sadly he left and I had a young gentleman that didn't care that i was a nervous patient , I am hard of hearing also and I had to keep reminding him not to speak with his back to me or with his mask on as I couldn't hear! Then he left, thank God but had a lady dentist that did my filling I had to go back as it was not right she said it was Ok, now filling has fell out and I can't get in to get it filled for 2nweeks !! I really do not recommend this place at all 🙁Read More
I have just had appointment with gov,,,,he was fantastic . He explained everything that he was doing and was very thorough,,,highly recommend . Also the receptionist was lovely and friendly and dealt with me straight away . I was a little bit early but I went straight in,,,no waiting . Very professionalRead More
Used this practice for over 20 years since I was a child, my family used them and now my own little family uses them too.
Always treated with respect by friendly staff, familiar faces, the staff don't seem to change often which is a good sign and nice to see the same people settled in there.
Our dentist is a nice guy and his assistant is also kind and caring. �
We usually get an appointment when we want one, although we have never needed emergency care so can't comment on that.
Stress free (I'm a total dental phobe) couldn't have been treated better.Read More